Frequently Asked Questions

General Questions

• How does Xplorex compare to some of the other hosting companies?
• I develop websites and/or have technical people on staff. Does Xplorex still make sense for me?
• My website is fancy, and requires custom functionality. How will this work with the Xplorex System?

The System

• Can I use whatever Credit Card processor I want for online shopping?
• I have a current email address. What happens when I transfer over to Xplorex?
• Do I need a web address (domain name)?
• Do we keep our internet service provider (ISP)?
• Can I have RSS feeds on Xplorex?
• Do you have an antivirus/antispam system?
• What do we do with our current host?
• What if I have no experience maintaining websites?
• I have my own email server, and I like it. Can I keep it?
• Can I use my current design and still use Xplorex?
• What should I do if I get lost in the system and don’t know how to proceed?
• Can I only use Xplorex from my office?

Features

• Can my website have flash?
• Can I have streaming video?
• Is Xplorex multilingual? For example, can it handle Chinese character sets?
• I know that Xplorex lets me change my text, but can I also change the images on my site?
• Can I import my contacts from programs like Microsoft Outlook into Xplorex for sending newsletters?
• Can I track the newsletters that I send to my contacts?
• Can I personalize the newsletters that I send to my contacts?
• Is there a limit to the number of subscribers I can have?
• Does Xplorex allow me to have password-protected pages for private information?
• Can I add documents/PDF files/images, etc?
• Can you register my site with search engines?
• Can I send email online?
• Do you have a statistics package?
• How does the product catalogue/e-commerce function work?
• What are your storage capabilities?
• Is there a limit to how many website pages I can have?

Purchasing

• How can I pay for your services?